Jackson Health System has resumed normal operations at a majority of its facilities.
The UHealth Jackson Urgent Care at Cutler Bay is now open
The UHealth Jackson Urgent Care center at Keystone Point is now open
The UHealth Jackson Urgent Care center at Country Walk is now open
The Jefferson Reaves remain closed due to power outages.
To reschedule an appointment, please call 305-585-6000. Updated information for UHealth Jackson Urgent Care centers is available at JacksonUrgentCare.com.
At Jackson Health System we want the best, so we offer the best. As a member of the Jackson family, you will have access to our comprehensive Total Rewards package. We have worked diligently to create a benefits program that will meet the diverse needs of our employees.
Learn about living in South Florida.
- Medical Insurance
- Complete your Personal Health Assesment
- Change in Status
- Dental Insurance
- Vision Insurance
- Employee Assistance Program
- Paid Time Off & FMLA
- Flexible Spending Account
- Defined Benefit Retirement Plan
- Tax Deferred Investments 403(b) and 457
- Voluntary Benefits
- Smoking Cessation
- Other Employee Benefits
As an eligible Jackson Health System employee, you may enroll yourself and eligible dependents for coverage in one of the offered medical plans.
The available medical plans are:
Complete your Personal Health Assesment
AvMed’s Personal Health Assessment (PHA) is an online tool that helps you understand your current health status.By completing this confidential questionnaire, you will receive a personalized scorecard including recommendations and resources to help you target possible risks while saving on healthcare costs.
It’s a great step toward taking your place among the WELLfluent™, Floridians who live a life rich in what really matters – physical, emotional, and spiritual health. The WELLfluent movement celebrates you taking charge of your health and making positive changes, however small, one WELLfluent day at a time.
Learn how it works — click here.
Complete your Personal Health Assessment (PHA) assessment TODAY here.
Maintaining a healthy lifestyle is driven by physical, psychological, social and environmental factors. We recognize this interplay and want to play an active role in the wellness of our employees by providing you and your loved ones with a new service to help your become better informed healthcare consumers. AvMed’s SmartShopper is an incentive and engagement program that is intended to help guide you to the best, most affordable medical options. The program’s goal is to educate you about the price differentials for common healthcare services in your area, then provide you with the tools to quickly and easily shop services based on price, quality, and location. If you choose a cost-effective location for your care, you can earn cash rewards. Currently, the program is available for Jackson Select HMO, Standard HMO, and POS plans.
The way SmartShopper works is:
- First, your primary care doctor must recommend or prescribe one of 36 common medical services, such as a MRI, mammogram, or colonoscopy.
- Once you have your prescription, you then have to call SmartShopper at 1-866-285-7453 or visit their website to find the low-cost, high-quality options in your area.
- Next, you choose the location for your procedure from one of the recommended options and make an appointment. Jackson facilities will always be the first tier choice with the highest reward. After you receive the prescribed service and your claim is paid, SmartShopper will verify that the location qualifies for an incentive, and you will receive a reward check in the mail ranging from $25 to $500, depending on the procedure. Reward distributions take about 45 to 60 days.
Visit SmartShopper anytime at https://www.avmed.org/smartshopper-jhs or call 1-866-285-7453 Monday-Thursday from 8:30 am-8 pm, Friday from 8:30 am-5 pm.Back to Top
Change in Status
Changing your Benefits during the Plan Year
Within 30 days of a qualifying event, you must submit a Change in Status (CIS)/Election Form and supporting documentation (must be original or government certified) via fax to 305-355-2324. Upon the approval of your election change request, your existing benefit elections will be stopped or modified (as appropriate). However, if your election change request is denied, you will have 30 days, from the date you receive the denial, to file an appeal. Once you have faxed your forms, please call the FBMC Service Center at 305-585-6512 to ensure that it was received and approved.
You may enroll yourself and your eligible dependents for dental coverage even if you decline the medical coverage. There are four dental plans available:
For additional information, visit www.GuardianAnytime.com or call 1-888-600-1600 (Group #00516547)Back to Top
The Guardian Davis Plan (link to page-16) offers a network of providers that service your eye care needs with a modest member copayment.
For more information, visit the www.davisvision.com or call 877-393-7363 (Group #00516547)Back to Top
Employee Assistance Program
Our Employee Assistance Program, Resources for Living, is designed for anyone who needs a little help managing life events, big or small. You and anyone in your household up to the age of 26 can call the confidential hotline at 786-466-8377 24 hours a day, and seven days a week. Services include but are not limited to:
- Counseling services
- Work-life balance services
- Legal/financial services
- Identify theft fraud resolution consultation
- Web resources
Counseling services are available face-to-face, by phone, or video conference. You and anyone living in your household can receive up to three counseling sessions per issue, per person, per year with a licensed network professional at no cost to you. You do not have to worry about copays or deductibles. Resources are available to help assist with:
- Work/life balance
- Family and relationship
- Conflict management
- Alcohol/substance abuse
- Stress management
To Access Services: 786-466-8377
Resources for Living — click here.
Paid Time Off & FMLA
Employees eligible to take PTO accrue hours for every pay period worked. Hours are accrued in two separate banks- Personal Leave and Extended Illness. These banks are used for any time taken off, such as Vacation, Personal Time, Holidays and Sick time. Employees who have been employed with Jackson Health System for at least 12 months AND have worked at least 1,250 hours (actual hours worked) during the 12-month period immediately preceding start of requested FMLA leave, are also eligible to go out an FMLA leave.Back to Top
Flexible Spending Account
A Flexible Spending Account (FSA) Lets you pay for eligible expenses, with tax- free money. You contribute to an FSA with tax- free money from your paycheck. This, in turn, may help you lower your taxable income. There are two types of Flexible Spending Accounts
Health Care FSA
A Health Care FSA is used to pay for eligible medical expenses which are not covered by your insurance or other plan. These expenses can be incurred by you, your spouse, a qualifying child or relative. Your full annual contribution amount is available at the beginning of the plan year, so you don’t have to wait for the money to accumulate.
Dependent Care FSA
The Dependent Care FSA is a great way to pay for eligible dependent care expenses such as before and after school care, day time baby-sitting fees, elder care services, nursery and preschool. Eligible dependents include your qualifying child up to age 13, spouse and/or relative.
You can request reimbursement from your Dependent Care FSA after your dependent receives day care services. Unlike the Health Care FSA, your full annual contribution is not available at the beginning of the plan year. You can only get reimbursed up to the amount that is available in your account at that time.
|Health Care FSA||Dependent Care FSA|
|Minimum annual contribution: $260||Minimum annual contribution: $260|
|Maximum annual contribution: $2,550||Maximum annual contribution: $5,000|
|Grace period to incur claims until March 15 of the following plan year.||No Grace Period|
|Submit for reimbursement by April 30||Submit for reimbursement by April 30|
Click here for the FSA reimbursement form.Back to Top
Group Term Basic Life and Accidental Death and Dismemberment Insurance
Jackson Health System provides eligible employees with Group Term Basic Life Insurance in the amount of one times the employee’s annual base salary. In addition, Jackson Health System provides Group Accidental Death and Dismemberment Insurance (AD&D) with a value equivalent to the employee’s annual base salary in the event of death resulting from accidental injuries sustained whether on or off duty. Dismemberment benefits are payable for loss of hand, foot or sight of eye resulting from an accident. See your handbook for further details and plan limits.
Premiums for the Group Term Basic Life and AD&D coverages are paid in full by Jackson Health System.
Group Term Optional Life Insurance
Jackson Health System also offers additional life insurance, called Optional Life, at the employee’s expense. You may elect to purchase between one and five times your annual base salary for a maximum coverage of $2 million. You may obtain up to three times your basic annual salary without being subject to medical approval during your initial eligibility period.
To update your beneficiaries for Basic/Optional Life Insurance, please log on to Lawson Employee Self Service and click on the beneficiaries link under the benefits tab on the left hand side of the screen.
Short and Long Term Disability
|Short Term Disability||Long Term Disability|
|How do the disability plans protect me?||Provides replacement income
|Provides replacement income
for an extended period of time.
|How much are the benefits?||Option I: 60% of your weekly salary up to a maximum of $425 per week.
Option II: 60% of your weekly salary up to a maximum of $700 per week.
Option I: 60% of your monthly salary up to a
|How long is the benefit period?||Up to 24 weeks for one period of disability.||To age 65 or later, depending on the age at which you were disabled.|
|How long must I be disabled before I receive benefits?||The latter of: Use of all extended illness/accumulated sick leave, or 14 consecutive days.||180 consecutive days of Total Disability.|
|What is considered a disability?||Unable to do the material duties of your job; and Under the regular care of a physician||As a result of injury or sickness. For the first 24 months for which a
Monthly Benefit is payable, you cannot perform the substantial and material
duties of your Regular Occupation. After a Monthly Benefit has been paid for 24
months, you cannot perform the material duties of Any Occupation.
|Must I pay my premiums after my disability claim is approved?||Yes||No premium is due for Insured while he/she is receiving Monthly Benefits.|
|What if I am partially disabled? (Residual Disability)||Not applicable||“Partially Disabled” and “Partial Disability” mean that as a result of an injury or sickness you are capable of performing the substantial and material duties of your Regular Occupation on a part-time basis or some of the substantial and material duties on a full-time basis. An Insured who is Partially Disabled will be considered Totally Disabled, except during the Elimination Period. “Residual Disability” means being Partially Disabled during the Elimination Period. Residual Disability will be considered Total Disability.|
|What happens to my coverage if I leave Jackson Health System employment?||Not applicable||If you terminate employment or if coverage ends for any reason (except non-payment of premium), you can convert this plan to an individual policy by applying for conversion within 31 days of termination of insurance. You do not have to submit evidence of good health if you are applying within 31 days. Contact Reliance Standard Customer Service at 800-351-7500 to obtain a conversion application.|
|What happens if I’m on a leave of absence and/or on an out of pay status?||Coverage will terminate. However, if an employee is currently under a disability claim and Leave of Absence from Jackson Health System occurs, the employee is able to make payments for benefits through FBMC. Payments must be made for the duration of the claiming period.||If an employee is currently under a disability claim and Leave of Absence from Jackson Health System occurs, the employee is able to make payments for benefits through FBMC. Payments must be paid until the claim has been approved.|
Reliance Standard Life Insurance Company
Matrix Absence Management, Inc.
24/7 for Telephonic Claims Filing or file online at www.matrixeservices.com
Reliance Standard Life Insurance Company
Matrix Absence Management, Inc.
P.O. Box 13498
Philadelphia, PA 19101
In keeping with our commitment to help our employees succeed, Jackson Health System offers tuition assistance for employees interested in advancing their careers. Employees may apply for courses leading to a degree or certificate. Courses taken in non-degree seeking status are evaluated on an individual basis. Only eligible, pre- approved courses are reimbursed after required documents are submitted.
The Tuition Reimbursement office, located in Jackson Medical Towers, Suite 106W, is open from 9 a.m. to 5 p.m. Monday through Friday. For more information, contact:
Jackson Medical Towers
1500 NW 12th Ave Suite 106 Miami, FL 33136
How to Apply
To apply for our Tuition Reimbursement program:
- Review the Policies & Procedures Guideline
- Submit an application via http://www.tamsonline.org/JacksonHealthSystem
- Upload all required documentation to the system once your course has completed (Receipt, Transcripts)
All applications must be submitted within a minimum of two weeks before the start date of the course, test or certificate program. Notification of approval will be sent via email.Back to Top
Defined Benefit Retirement Plan
The PHT Defined Benefit Retirement Plan was created in 1996 and has been available to employees hired after January 1, 1996. Current employees vest after 6 years of service, and Normal Retirement age is 65, or age 62 if hired prior to April 2012.
Eligible Jackson employees will be able to access their retirement benefits online via the eePoint Employee Self-Service system. This system is a web-based tool that allows you to calculate estimated retirement funds and forecast various payment scenarios based on age and retirement date. You can also review current plan information, view your summary pension plan description online, and access contact information to learn more about your pension and other benefits. The web address is https://eepoint.towerswatson.com/sites/jhs/ess/.
For more information, review the PHT Defined Benefit Plan Summary Plan Description.
Any employee who was hired prior to 1996 and was in a retirement eligible position, is enrolled in the Florida Retirement System (FRS). For information on FRS and to create your own estimate, visit MyFRS.org.
If you are interested in retirement, please see the appropriate information package below:
- Retirement FAQ Sheet
- PHT Retirement
- PHT Lump Sum
- FRS Regular Retirement
- Enter/Terminate DROP
- FRS Investment Plan
Retiree Benefits & Forms
- Retiree Reference Guide
- FRS Deduction Form
- PHT Deduction Form
- Under 65 Enrollment Form
- Over 65 Enrollment Form
- Beneficiary Designation Form
- Humana Medicare Flyer for Over 65 Retirees
Tax Deferred Investments 403(b) and 457
Please contact any of the following providers for information and/or assistance with the Tax Sheltered Annuity 403(b) Retirement Plans and Deferred Compensation 457 Plans.
|FIDELITY Investments: 403(b)||
|LINCOLN Financial Group:403(b) & 457||Doris Obregon
|Nationwide Retirement Solutions: 457||
Aaron R. Schwartz, CRC
|VALIC: 403(b) & 457||
|VOYA Financial: 403(b) & 457||
If you would like to make any changes to your current Tax Shelter contribution, please complete the appropriate form below:Back to Top
ARAG Legal Insurance
At Jackson Health System, we want you to embrace life’s opportunities with fewer worries. That’s why we’re excited to provide you with legal insurance from ARAG. It’s affordable and reliable legal counsel for everyday life matters – like a dispute with a contractor, buying or selling a home or the need for estate planning. The plan provides you with the peace of mind knowing that attorney fees for most covered legal matters are 100% paid in full when you work with a Network Attorney. That means you’ll avoid paying high-cost attorney fees, which currently average $323 an hour.*
Access Code 1784JHS
Access Code 17845HSE (Residents)
Pet Assure is a post-tax discount program that enables members to receive discounts on all medical services provided by network veterinarians.
You will save hundreds on your pets’ medical care for only $7 month. Pet Assure is the nation’s oldest and largest veterinary discount plan and has been saving pet care takers money on pet expenses since 1995.
No one knows what lies ahead on the road through life. Will you be diagnosed with cancer? Will you suffer a stroke, heart attack or the complete loss of hearing? The signs pointing to a critical illness are not always clear and may not be preventable, but our coverage can help offer financial protection in the event you are diagnosed.
Critical Illness coverage can help offer peace of mind when a critical illness diagnosis occurs. The plan provides an immediate pre-selected lump sum, cash benefit upon first diagnosis of a covered specified critical illness (heart attack, stroke, or cancer) after the plan’s effective date, subject to the pre-existing condition limitation. Your benefit is paid in full regardless of whether you have started treatment and allows you to decide how to use your benefit money.
Critical Illness Cancellation Form
Wellness Reimbursement Claim Form
American Heritage Life Insurance Company
Universal Life Insurance
How would your family get by if something happened to you suddenly and they could no longer rely on your paycheck? With Premier Universal Life Insurance, you can give your family added financial protection in the event something unexpected happens.
ReliaStar Universal Life Insurance (Voya)
UNUM Accident Insurance
Unum’s Voluntary Accident Insurance covers a wide variety of injuries and accident related expenses, such as hospitalization, physical therapy, hospital intensive care, transportation and lodging, associated with the loss of income due to a covered on or off-job accident.
UNUM Whole Life
How would your family get by if something happened to you suddenly and they could no longer rely on your paycheck? With Unum's Permanent whole life insurance, you can help give your family the added financial protection they may need in the event something unexpected happens.
Pays you or your covered dependents if hospitalized for covered illness, surgery, outpatient emergency and ambulance services
American Heritage Life Insurance Company
Occenture ID Commander
Identity theft is the fastest growing crime in America, with an identity stolen once every four seconds. ID Commander, a leader in proactive identity theft protection, uses a variety of industry-leading tools to help protect you from the growing crime of identity theft:
- Advanced Identity Monitoring and Alerts
- $1 Million Identity Theft Insurance Policy, with $0 deductible
- Full-service Identity Restoration
- 24/7 Lost Wallet Assistance
- Award-winning Computer Protection Software
Occenture Constant Credit
It’s YOUR credit. Keep it that way with ConstantCredit.
ConstantCredit monitors your credit report for any changes that may indicate suspicious activity or possible fraud. With ConstantCredit, you can be more aware of your credit health by receiving alerts when changes are reported. You will also receive information on your credit score, and access to tools that allow you to keep track of how your current and future activities may affect your credit score.
In order to make changes to your Legal Insurance, Pet Assure, or Occenture products, please fill out this form.Back to Top
If you are thinking about quitting smoking, Jackson Health System’s Tobacco Cessation Program can help!
- Who Can Participate?
All JHS patients, visitors and employees are welcome to register for classes.
- How much does the program cost?
The program is absolutely free to anyone who would like to participate.
- How long is the program?
You can join our six week session that meets for one hour a week or sign up for a one-time 90-minute session.
- Are classes available in English and Spanish?
Yes, English and Spanish classes are available weekly.
- Where are the classes held?
Classes are held at clinics and facilities throughout JHS. Please call 305-585-5319 for details or to make an appointment
- Do you get anything for completing the program?
You’ll get a certificate of completion at your final class, and an invitation to become a program advocate to spread the word about our program. Plus, you’ll have a support group ready to help you when you need it.
- Referral Form - Click here.
Other ResourcesBack to Top