Jackson Health System has resumed normal operations at a majority of its facilities.
The UHealth Jackson Urgent Care at Cutler Bay is now open
The UHealth Jackson Urgent Care center at Keystone Point is now open
The UHealth Jackson Urgent Care center at Country Walk is now open
The Jefferson Reaves remain closed due to power outages.
To reschedule an appointment, please call 305-585-6000. Updated information for UHealth Jackson Urgent Care centers is available at JacksonUrgentCare.com.
Palliative care is an active partnership between the patient, their family, and medical team to address and soothe discomfort and stress related to life-limiting illnesses. The palliative care team at Holtz Children’s Hospital is called PediPals and includes doctors, nurse coordinators, child life specialists, music therapists, psychologists, social workers, and members of our pastoral services.
Palliative care is a special type of medical care different from hospice services. PediPals provides palliative services that extend throughout the entirety of the disease or illness, while hospice usually focuses on providing comfort only at the end of life.
We’re here for our patients’ comfort – and pride ourselves in providing it at every step of the journey. We use a multidisciplinary approach to achieve optimal comfort levels for our patients by establishing medical goals early on, using pain and symptom management techniques, while engaging our patients and families.
Inclusive Care When You Need It
The PediPals team strives to provide the highest level of care for both your child and your family. Our team works with the entire family to educate, support, and comfort throughout the disease process with age- and disease-specific activities and resources. Every child who passes through Holtz Children’s Hospital has a continuous caring relationship with our team, with access to a system-wide physician network. PediPals is one of our many family-centered resources available for our patients and families at Holtz Children’s.
Frequently Asked Questions
Who can participate in the PediPals program?
• Young patients with complex illnesses that can benefit from enhanced communication and coordination of healthcare providers
• Patients facing a shortened life expectancy
• Families in need of additional support and resources, including home-based services
• Patients who require expert pain and/or symptom management, especially when treatment methods are no longer effective or become burdensome
• Patients experiencing frequent hospital stays or a worsening condition
Do I need to change my doctor?
There is no need to change your doctor or medical team. The PediPals team works directly with your primary care doctor to ensure continuity of care and communication.
When is this service available?
The PediPals team is available Monday through Friday from 8 a.m. to 4 p.m. at 305-585-6784. After hours, team members can be reached at 305-277-2888.
How much does the program cost?
The PediPals program is a complimentary service offered to patients treated at Holtz Children’s Hospital. Most insurance plans cover services offered by our PediPals team. In addition, many PediPals services are supported by charitable donations.
How can I sign up for the program?
Your primary healthcare provider can request a referral to the PediPals program by calling 305-585-6784. Can I combine other treatments with palliative care? Absolutely – your treatment choices are up to you. Patients can get palliative care at the same time as other prescribed treatments.