Jackson Health System has resumed normal operations at a majority of its facilities.
The UHealth Jackson Urgent Care at Cutler Bay is now open
The UHealth Jackson Urgent Care center at Keystone Point is now open
The UHealth Jackson Urgent Care center at Country Walk is now open
The Jefferson Reaves remain closed due to power outages.
To reschedule an appointment, please call 305-585-6000. Updated information for UHealth Jackson Urgent Care centers is available at JacksonUrgentCare.com.
Emergency Room Tips
- Upon arrival, patients are triaged in the order of the acuity of their illness as well as in the order in which they arrive. Patients who do not have an emergency medical condition upon the screening examination may be referred to our Primary Care Centers or clinics. Additionally, we have an Express Care area for those who need to be seen quickly, but are not experiencing serious conditions.
- If you are experiencing any respiratory symptoms, such as a cough or shortness of breath, or a rash with a fever or chest pain, report to the triage nurse immediately upon arrival.
- The way for patients without immediate life-threatening emergencies may be prolonged during busier times, so please bring reading material.
- Once you arrive, do not eat until you have seen the physician.
- Please bring as much information about your medical history and condition with you including any old records, old EKGs, lists of allergies and all the medications you are taking, as well as the name and phone number of any doctors you are seeing.
- You must keep any follow-up appointments you are given.
- Take medications exactly as directed.
- Bring photo ID and any insurance information.
- To help expedite your care, if you do not speak English well, please bring someone who does with you if you can.
Primary Care vs. Emergency Room
Knowing the difference between an emergency and routine medical care is essential when someone is sick or inured. As not every situation is an emergency, it's crucial to know the difference and where to go for care. A primary care center is just like going to a private doctor's office, you make an appointment and see your physician for routine care. An emergency room is for life-threatening conditions.
- Cold or Flu
- High Blood Pressure
- Skin Rash
- Prenatal Care
- Sexually Transmitted Diseases
- Refill Prescriptions
- Sore Throat
- Back Pain
Emergency Room Care
- Loss of Consciousness
- Broken Bones
- Chest Pain
- Deep Cuts and Lacerations
- Head Injury
- Vomitting Blood
- Difficulty Breathing
- Acute Asthma