Jackson Health System provides interpreter services at no cost to patients to ensure accurate communication between Limited English Proficient (LEP) and deaf/hard-of-hearing patients and Jackson Health System (JHS) care, treatment, and service providers.

The Jackson Health System Language Line is available 24 hours a day, seven days a week, to facilitate communication via telephone between our healthcare personnel and non-English-speaking patients. Language Line interpreters can assist via telephone in over 150 languages, also on a 24-hour, seven days a week basis.

Video Remote Interpretation (VRI) units are also available on site to assist. We provide sign language interpreters through contracted agencies for our deaf/hard-of-hearing patients. Additionally, Deaf Talk, an audio-visual conferencing interpreting system, is available throughout the System.

For more information, please call the Guest Services Department at 305-585-7341