Jackson Health System’s Patient Relations department is a welcome center for our guests. The department assists with enhancing the hospital’s efforts of continuous quality improvement achievements throughout customer satisfaction. The Patient Representatives act as liaisons between patients, families/visitors and hospital staff for the resolution of concerns.

The department also assists with facility information such as parking, campus navigation, wheelchair request and notary service.

For more information, please contact the Patient Relations:

  • Jackson Memorial Hospital, Holtz Children’s Hospital, Jackson Behavioral Health Hospital and Jackson Rehabilitation Hospital: 305-585-7341
  • Jackson North Medical Center: 305-654-5060
  • Jackson South Medical Center: 305-256-5159