If you have a poisoning concern, do not hesitate to pick up the phone and call the Poison Information Center at 1-800-222-1222. Seventy to seventy-five percent of poisonings can be treated safely at home over the telephone with the intervention of the FPIC/Miami. Specially trained nurses and pharmacists are available 24 hours a day, seven days a week to offer treatment, preventive advice and information regarding potential poison hazards.

For more information, please email [email protected] or call our administrative line at 305-585-5250. For poison questions or emergencies, call 1-800-222-1222.

Basic First Aid

Knowing basic first aid measures for a poisoning exposure can save lives and help prevent serious injury from occurring.

  • Remove victims from contact with chemical or gaseous fumes as long as you do not put yourself in danger.
  • Do not follow the poisoning advice on the product labels. Some of these instructions are very outdated and could potentially cause more harm.
  • Call 1-800-222-1222 or a physician for instructions before giving the victim anything to eat or drink.
  • If you go to a health care facility, take the product container with you.
  • Never give any medications prior to calling your local poison center or physician for advice.

Don’t take a chance, call the Poison Information Center at 1-800-222-1222 if you have a poisoning concern.

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Frequently Asked Questions (FAQs)

Q:  When I call poison control, who answers?
A:  The poison specialists who answer your call are doctors, nurses and pharmacists specially trained in toxicology.

Q:  If I call poison control, will my information be kept private?
A:  Yes, calls are kept fully confidential.

Q:  What if I need help on the weekends?
A:  The poison control center is available 24 hours a day, seven days a week.

Q:  What if I travel out of Florida?
A:  Calls to 1-800-222-1222 will connect with a poison control center wherever you are in the U.S.  It is a nationwide, free service.  There are currently 57 poison centers in the U.S.

Q: Will I get a bill for my call?
A:  No, poison center services are completely free to the public.  Poison Center services are paid for by the Florida Department of Health, Children’s Medical Services.

Please note: All calls at the Florida Poison Information Center – Miami are recorded, but they are also confidential. A medical record is made for each case reported to the poison center, just as your family physician would do for an office visit. Helping someone in a time of need and crisis is the main concern at FPIC/Miami. When callers refuse to provide the specialist with important information concerning the exposure and for following up, the caller will be referred to a health care facility.

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The Florida Poison Information Center – Miami is a cooperative effort of the Jackson Memorial Hospital’s Holtz Children’s Hospital, University of Miami Miller School of Medicine and the State of Florida, Children’s Medical Services.

Click on the links to download poison prevention brochures:

Is Your Home Poison Proof? (English)
Is Your Home Poison Proof? (Spanish)
Your Poison Center (English)
Your Poison Center (Spanish)
Your Poison Center (Creole)
Prescription Medication Misuse (English)
Poisonous/Irritant Plants (English)

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