Financial Assistance
Consistent with our mission, the Jackson Health System Financial Assistance Policy ensures that every resident of Miami-Dade County receives a single, high standard of care, without regard for their financial situation or ability to pay.
Overview
Anyone in need of critical or emergency health care may receive such care regardless of financial status or ability to pay.
It is the policy of the Public Health Trust and Jackson Eligibility Management to provide financial assessment to unfunded or uninsured patients seeking financial assistance. Unfunded patients will be interviewed for a potential funding source including federal, state, county, and/or charity care. Jackson Health System follows the Federal Poverty Guidelines to qualify patients for charity. Patients who are potentially eligible for charity care and reside in Miami-Dade County are required to complete an interview and sign the Jackson Charity Care and Grant Programs application.
A patient’s financial benefits and classification is determined by:
- Proof of Miami -Dade County residency.
- Citizenship/immigration status.
- Proof of patient’s family unit size.
- Proof of family unit gross income in relation to current Federal Poverty Guidelines. Charity plan code classification and patient fee responsibility is issued using a sliding fee scale based on income and current Federal Poverty Guidelines up to 300 percent.
At Jackson, we are aware that medical costs often occur when families least expect or can afford them. If you can’t make a payment or are having financial problems, a financial representative will work with you to try to help you. If you are a new patient, and would like to submit a new financial assessment application, please use the link below:
Overview
Anyone in need of critical or emergency health care may receive such care regardless of financial status or ability to pay.
It is the policy of the Public Health Trust and Jackson Eligibility Management to provide financial assessment to unfunded or uninsured patients seeking financial assistance. Unfunded patients will be interviewed for a potential funding source including federal, state, county, and/or charity care. Jackson Health System follows the Federal Poverty Guidelines to qualify patients for charity. Patients who are potentially eligible for charity care and reside in Miami-Dade County are required to complete an interview and sign the Jackson Charity Care and Grant Programs application.
A patient’s financial benefits and classification is determined by:
- Proof of Miami -Dade County residency.
- Citizenship/immigration status.
- Proof of patient’s family unit size.
- Proof of family unit gross income in relation to current Federal Poverty Guidelines. Charity plan code classification and patient fee responsibility is issued using a sliding fee scale based on income and current Federal Poverty Guidelines up to 300 percent.
At Jackson, we are aware that medical costs often occur when families least expect or can afford them. If you can’t make a payment or are having financial problems, a financial representative will work with you to try to help you. If you are a new patient, and would like to submit a new financial assessment application, please use the link below:
Renewal Notification
Prior to the expiration of your Jackson Prime card, you will need to complete your renewal application online* in order to renew your benefits. Please be advised that Jackson will no longer conduct in-person or telephone interviews to renew your Jackson Prime benefits. The link below is the only option available to renew your benefits.
To renew your Jackson Prime Card, please complete your application, include your Jackson Prime medical record number, upload proof of residency, and include any changes to your income, family size, or citizenship/immigration status since your last Jackson Prime enrollment. To avoid any delays in your care, or interruption of your Jackson Prime benefits, your complete application must be submitted at least 15 days before your card is set to expire.
Jackson Prime Online Renewal Portal
If you no longer live in Miami-Dade County, you do not qualify for Jackson Prime Card benefits. If you have any questions, please contact [email protected].
*In order to complete the renewal application, users must use Chrome, Edge, or Safari.
If you have already filed an application and have been asked to submit new or additional proof or forms, you may click on “Send Additional Proof” link.
If electronic upload is not possible, please deliver your documents in person to one of the following locations:
- Park Plaza East, Suite S, Main Campus
- Rosie Lee Wesley Health Center
- Dr. Rafael A. Peñalver Clinic
- North Dade Health Center
- Jackson North Medical Center
Renewal Notification
Prior to the expiration of your Jackson Prime card, you will need to complete your renewal application online* in order to renew your benefits. Please be advised that Jackson will no longer conduct in-person or telephone interviews to renew your Jackson Prime benefits. The link below is the only option available to renew your benefits.
To renew your Jackson Prime Card, please complete your application, include your Jackson Prime medical record number, upload proof of residency, and include any changes to your income, family size, or citizenship/immigration status since your last Jackson Prime enrollment. To avoid any delays in your care, or interruption of your Jackson Prime benefits, your complete application must be submitted at least 15 days before your card is set to expire.
Jackson Prime Online Renewal Portal
If you no longer live in Miami-Dade County, you do not qualify for Jackson Prime Card benefits. If you have any questions, please contact [email protected].
*In order to complete the renewal application, users must use Chrome, Edge, or Safari.
If you have already filed an application and have been asked to submit new or additional proof or forms, you may click on “Send Additional Proof” link.
If electronic upload is not possible, please deliver your documents in person to one of the following locations:
- Park Plaza East, Suite S, Main Campus
- Rosie Lee Wesley Health Center
- Dr. Rafael A. Peñalver Clinic
- North Dade Health Center
- Jackson North Medical Center
What You Need to Know About the Affordable Care Act
Please be aware that your Jackson Prime Card or Jackson Clinic Card does not qualify as health insurance under the Affordable Care Act. In 2018, tax penalties for not having healthcare coverage were $695 or 2.5 percent of your household income, whichever was higher.
Please contact one of our Healthcare Advisors at 305-585-2222 or via email at [email protected].
What You Need to Know About the Affordable Care Act
Please be aware that your Jackson Prime Card or Jackson Clinic Card does not qualify as health insurance under the Affordable Care Act. In 2018, tax penalties for not having healthcare coverage were $695 or 2.5 percent of your household income, whichever was higher.
Please contact one of our Healthcare Advisors at 305-585-2222 or via email at [email protected].