Financial Assistance

Jackson Health System’s financial assistance policy is designed to be consistent with our mission to ensure that all residents of Miami-Dade County receive a single high standard of care regardless of their ability to pay.

Overview

Anyone in need of critical or emergency health care may receive such care regardless of financial status or ability to pay.

It is the policy of the Public Health Trust and Jackson Eligibility Management to provide financial assessment to unfunded or uninsured patients seeking financial assistance. Unfunded patients will be interviewed for a potential funding source including federal, state, county, and/or charity care. Jackson Health System follows the Federal Poverty Guidelines to qualify patients for charity. Patients who are potentially eligible for charity care and reside in Miami-Dade County are required to complete an interview and sign the Jackson Charity Care and Grant Programs application.

A patient’s financial benefits and classification is determined by:

  1. Proof of Miami -Dade County residency and citizenship/immigration status.
  2. Proof of patient’s family unit size.
  3. Proof of family unit gross income in relation to current Federal Poverty Guidelines. Charity plan code classification and patient fee responsibility is issued using a sliding fee scale based on income and current Federal Poverty Guidelines up to 300 percent.

At Jackson, we are aware that medical costs often occur when families least expect or can afford them. If you can’t make a payment or are having financial problems, a financial representative will work with you to try to help you. If you are a new patient and would like to schedule a new financial assessment appointment, please call our scheduling line at 305-585-6000.

Overview

Anyone in need of critical or emergency health care may receive such care regardless of financial status or ability to pay.

It is the policy of the Public Health Trust and Jackson Eligibility Management to provide financial assessment to unfunded or uninsured patients seeking financial assistance. Unfunded patients will be interviewed for a potential funding source including federal, state, county, and/or charity care. Jackson Health System follows the Federal Poverty Guidelines to qualify patients for charity. Patients who are potentially eligible for charity care and reside in Miami-Dade County are required to complete an interview and sign the Jackson Charity Care and Grant Programs application.

A patient’s financial benefits and classification is determined by:

  1. Proof of Miami -Dade County residency and citizenship/immigration status.
  2. Proof of patient’s family unit size.
  3. Proof of family unit gross income in relation to current Federal Poverty Guidelines. Charity plan code classification and patient fee responsibility is issued using a sliding fee scale based on income and current Federal Poverty Guidelines up to 300 percent.

At Jackson, we are aware that medical costs often occur when families least expect or can afford them. If you can’t make a payment or are having financial problems, a financial representative will work with you to try to help you. If you are a new patient and would like to schedule a new financial assessment appointment, please call our scheduling line at 305-585-6000.

Renewal Notification

Prior to the expiration of your Jackson Prime card, you will need to complete your application online in order to renew your benefits. Please be advised that Jackson will no longer conduct in-person or telephone interviews to renew your Jackson Prime benefits. The link below is the only option available to renew your benefits.

To renew your Jackson Prime Card, please complete your application, include your Jackson Prime medical record number, upload proof of residency, and include any changes to your income or citizenship/immigration status since your last Jackson Prime enrollment. Your complete application must be submitted at least 15 days before your card is set to expire or your case will be denied and your card will not be renewed.

Jackson Prime Online Renewal Portal

If you no longer live in Miami-Dade County, you do not qualify for Jackson Prime Card benefits. If you have any questions, please contact FinancialAssessment@jhsmiami.org.

Renewal Notification

Prior to the expiration of your Jackson Prime card, you will need to complete your application online in order to renew your benefits. Please be advised that Jackson will no longer conduct in-person or telephone interviews to renew your Jackson Prime benefits. The link below is the only option available to renew your benefits.

To renew your Jackson Prime Card, please complete your application, include your Jackson Prime medical record number, upload proof of residency, and include any changes to your income or citizenship/immigration status since your last Jackson Prime enrollment. Your complete application must be submitted at least 15 days before your card is set to expire or your case will be denied and your card will not be renewed.

Jackson Prime Online Renewal Portal

If you no longer live in Miami-Dade County, you do not qualify for Jackson Prime Card benefits. If you have any questions, please contact FinancialAssessment@jhsmiami.org.

What You Need to Know About the Affordable Care Act

Please be aware that your Jackson Prime Card or Jackson Clinic Card does not qualify as health insurance under the Affordable Care Act. In 2018, tax penalties for not having healthcare coverage were $695 or 2.5 percent of your household income, whichever was higher.

Please contact one of our Healthcare Advisors at 305-585-2222 or via email at FinancialAssessment@jhsmiami.org.

What You Need to Know About the Affordable Care Act

Please be aware that your Jackson Prime Card or Jackson Clinic Card does not qualify as health insurance under the Affordable Care Act. In 2018, tax penalties for not having healthcare coverage were $695 or 2.5 percent of your household income, whichever was higher.

Please contact one of our Healthcare Advisors at 305-585-2222 or via email at FinancialAssessment@jhsmiami.org.